Our Foreign Customers
This article is written for foreign customers. The information about LoveBigbike.
LoveBigBike is one of the most famous online motorcycle clothing, gear, parts and accessories shops in Thailand. We don’t have showroom or storefront. Should you have any question, please feel free to contact us at firstname.lastname@example.org or our Line ID : @lovebigbike (must include "@" sign)
How to order
Check our products on LoveBigBike website. Then contact us at email@example.com or our Line ID : @lovebigbike (must include "@" sign)
After completion of your payment, please send the
- •Picture of the payment slip
- •Your name
- •The purchasing information
To firstname.lastname@example.org or our Line ID : @lovebigbike (must include "@" sign) Your order will be delivered on the day after the confirmation. We will then inform you about the tracking number.
1. By Thailand Postal Service
Regular shipping (free) will normally take around 7 days before reaching destination. EMS (additional fee depends on merchandise’s weight) will take 1-3 days to reach a destination.
2. By Private Messenger Service
This is the fastest methods. The merchandise will be delivered after getting a payment confirmation. Delivery fee depends on the destination area. This service is available only in Bangkok.
3. Get It Yourself
You are welcome to get the merchandise at our office. Please inform us at least 1 day in advance.
The merchandise will be delivered by Thai postal service. Delivery fee depends on the shipping methods.
You can exchange the merchandise in the cases that:
- •It doesn’t fit you
- •Any damage is occurred by our mistake.
Please inform us the problem and send the merchandise back. After receiving, we will send the new one to you immediately. No charge for a regular shipping. EMS rate depends on the weight.
* Exchanging policy is only available in Thailand
* Cost of shipping the merchandise back is a customer’s responsibility.